Frequently Asked Questions
Please reach us at hanmade.herbals@gmail.com if you cannot find an answer to your question.
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What is your returns policy?
Due to the nature of our products, we do not accept returns.If you have any issues with a product in your order, please feel free to reach out!
How long will the product last?
These are estimates based on proper storage (a cool, dry place, out of direct sunlight)
- Tallow : up to one year
- Salves : 6 months - one year
- Herbal Teas : 1-2 years
- Elderberry Kits : 1-2 years
direct sunlight, humidity, and not storing them airtight can cause them to deteriorate more quickly.
How do I use tallow?
Use it like a lotion!
Frank Facial is best as a facial cream,
our Bergamot Vanilla Tallow is best as a body butter,
and our Unscented is super versatile; facial cream, body butter, diaper rash cream, nipple butter, you name it!
How do I make the tea?
The instructions are included on the bag :)
Do you offer international shipping?
Yes, we now do! We are not responsible for any duty/import/taxes/customs/etc charges that you may incur. International orders are subject to the receiving country's import fees, duty, taxes and/or brokerage fees. These funds are not paid to Hanmade Herbals LLC nor are they set by Hanmade Herbals LLC . They are paid to and set by your home country's government as per import/export regulations and charged by your local postal carrier. Funds are due upon receipt in accordance with your local import andpostal regulations. If you would like to estimate duty fees, you can go to https://www.simplyduty.com/